Information regarding returning a product

*Returning a product without a problem*

If you have ordered from our site but have a problem with the size or your wish to return a product, do not hesitate to contact us.

You can return or replace your purchase for another size or item within 14 days of receiving it.

The product must be in excellent condition as it has been received by you.

When returning a product, the shipment should look like this:

  • Neatly folded product Packed in all advertising materials it has been received with (envelope, box, paper, advertising brochures) without damage to the overall appearance.
  •  The product must contain all the labels that it has been received withThe product must be free of signs of use, odours or chemical cleaning.
  • Every returned shipment is checked under video surveillance!
  • The shipment must be returned by the same person who placed the order!
  •  All courier services must be paid for the shipment!
  •   Fill out the return form!


We reserve the right not to accept and return to the sender any products that are sent with an impaired overall appearance, damaged and in case of lacking of any of the criteria described above.

When exchanging an item, you will receive the new one within 1-7 working days, след получаването на пратката при нас!

In the event that you would like to return a purchased item, the amount shall be refunded to you by bank transfer to the bank account specified by you within a period of 1-14 working days after receiving the returned item. 

* does not reimburse shipping costs!

To exchange / return a product, please complete this FORM by filling in all the information consecutively.

Please send the shipment here:

Recipient: MIJEL LTD  BG202848281

Phone: +359897915571

Address: ECONT office, BULGARIA, Burgas zh.k. Zornitsa complex PERLA